Shipping & Returns
Shipping Information
Our collection includes both original handmade pieces and high-quality art prints. Each order is carefully packaged with love and attention to detail to ensure it reaches you safely and beautifully.
Orders are typically shipped within 4 business days unless otherwise communicated.
We ship internationally, and delivery times may vary depending on the destination. Estimated delivery times:
Netherlands: 2–5 business days
Europe: 5–10 business days
Rest of the world: 10–20 business days
Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Tracking information will be shared where available.
Returns & Exchanges
We hope you’ll love your order, but if you change your mind, we completely understand.
For EU Customers:
EU customers have the right to return most physical items within 14 days of delivery for a full refund (excluding shipping costs).
To start a return, please email us at [your email address] within 14 days. Items must be returned in their original condition and packaging.
Please note that we cannot accept returns for:
Custom or personalized artwork
Digital downloads
Sale items
If your order arrives damaged or incorrect, please contact us right away — we’ll gladly offer a replacement or refund.
For Non-EU Customers:
For customers outside the EU, returns are accepted within 7 days of delivery if the item arrives damaged or incorrect. Because many of our pieces are handmade or printed in small batches, we’re unable to accept change-of-mind returns for non-EU orders at this time.
We’ll always do our best to resolve any issue with care and fairness — your satisfaction truly matters to us.
